Thank you for reaching out to us.
Please, kindly access your login details directly from your LaunchPad/JVZoo/WarriorPlus purchase history. Also, we sent the login details to the email address you used to purchase, pls check your inbox/promotion/spam folder.
If you are still unable to retrieve your login information from LaunchPad/JVZoo/WarriorPlus, send us your purchase email address so we can confirm and send your login details to you.
Best regards.